How Long Does It Take to Get Refund from Mattress Firm

If you’re not happy with your Mattress Firm purchase, you can return it within 120 days for a full refund. Just make sure to keep your original receipt and the items must be in like-new condition. If you don’t have your original receipt, Mattress Firm may still be able to process a return, but it will be for store credit only.

If you’ve purchased a mattress from Mattress Firm and are not satisfied with it, you may be wondering how long it will take to get your refund. The answer depends on a few factors, but in general, you can expect to receive your refund within a few weeks. The first thing that will affect the timeline of your refund is how you purchased the mattress.

If you paid in cash, Mattress Firm will issue a check for the full amount of the purchase price. This process usually takes about two weeks. If you used a credit card, Mattress Firm will process the refund as a credit to your account.

This usually takes one to two billing cycles (about one to two months). Another factor that can affect the timeline of your refund is whether or not you have an active warranty on the mattress. If you do have an active warranty, Mattress Firm may require that you attempt to resolve the issue through them before issuing a refund.

This process can take several weeks or longer, depending on the nature of the issue and Mattress Firm’s response time. In general, though, most refunds from Mattress Firm are processed within a few weeks from when they are requested. So if you’re not happy with your purchase, don’t hesitate to request a return!

How Long Does It Take to Get Refund from Mattress Firm


Can You Get a Refund on a Mattress?

Yes, you can get a refund on a mattress. There are a few different ways that this can happen. The first way is if you have a warranty on the mattress.

If the mattress is under warranty, then you can usually get a refund or replacement from the company that made the mattress. The second way is if you bought the mattress from a store that has a return policy. Most stores will allow you to return a mattress within a certain time frame, usually 30 days, and will give you a full refund.

The last way is if you bought the mattress from an online retailer. Many online retailers have return policies that allow you to return the mattress for a full refund, as long as it is unused and in its original packaging.

What Happens to Mattresses That are Returned After a Trial Period?

When you buy a mattress, you usually have the option to try it out for a set period of time before committing to keeping it. This is often around 30 days. If you decide you don’t like it during that time, most companies will pick up the mattress and give you a refund.

Some companies may charge a restocking fee, but it’s usually not more than $100. So what happens to all those returned mattresses? The answer varies from company to company, but most donated or recycle them.

Some donate them to local charities or shelters while others may send them back to the manufacturer to be recycled into new materials. A few companies even have their own recycling programs. If you’re considering returning your mattress, check with the company first to see what their policy is and what they do with returned mattresses.

You can also ask if they have any donation or recycling partners so you can be sure your mattress will go to a good cause instead of ending up in a landfill.

How Long Do You Have to Return a Mattress?

If you’ve purchased a mattress from a retailer, you typically have between 30-90 days to return it. This time frame may be different if you bought the mattress online, so be sure to check the website’s return policy before making your purchase. If your mattress is defective or damaged, most retailers will allow you to exchange it for a new one within a year of the purchase date.

Can I Return a Mattress Bought Online?

It’s tricky to return a mattress you’ve bought online, but it’s not impossible. Here’s what you need to know. Can I return a mattress bought online?

The short answer is: maybe. It depends on the store and the policies they have in place for returns on mattresses purchased online. Some stores will accept returns, while others may not.

And even if a store does accept returns, there may be certain conditions that must be met in order for the return to be processed (such as a restocking fee). Before you purchase a mattress online, be sure to do your research and read the fine print. That way, you’ll know what to expect should you need to return the mattress for any reason.

Mattress Firm Warranty Exchange Delivery

Mattress Firm Refund Status

If you’re one of the many people who’ve had to cancel their Mattress Firm order due to the COVID-19 pandemic, you may be wondering what happens to your refund. Here’s what we know about the Mattress Firm refund process and how it works. When you place an order with Mattress Firm, you’ll be asked to choose a delivery date.

If you need to cancel your order for any reason, you can do so up to 48 hours before your scheduled delivery date and receive a full refund. However, if you cancel your order within 48 hours of your scheduled delivery date, you will only receive a partial refund of 50%. If you’ve already received your mattress and need to return it, Mattress Firm has a 60-day sleep trial policy in place.

This means that you can return your mattress within 60 days of receiving it for a full refund (minus any shipping and handling fees). To initiate a return, simply contact Mattress Firm customer service at 1-866-397-8168. We hope this gives you some clarity on the Mattress Firm refund process.

If you have any further questions, please don’t hesitate to reach out to us!

Mattress Return Policy

When you purchase a mattress, you expect it to last for years. But sometimes, it just doesn’t work out that way. Maybe the mattress is too firm or too soft.

Maybe it starts to sag in the middle after just a few months of use. Whatever the reason, if you’re not happy with your mattress, most retailers will allow you to return it within a certain time frame. Here are a few things to keep in mind when returning a mattress:

Most stores have a 30-day return policy . This means that you have 30 days from the date of purchase to return the mattress for a full refund. Be sure to keep your receipt as proof of purchase.

Some stores may require that the mattress be in “like new” condition . This means that there should be no stains, tears, or other damage to the mattress. If possible, take pictures of the mattress before returning it so that you have documentation if there is any dispute about its condition.

You may need to pay a “restocking fee” . This is typically around 10% of the purchase price and is charged by some stores in order to cover their costs associated with receiving and processing returned mattresses. Be sure to ask about this fee before purchasing your mattress so there are no surprises later on.

If you follow these guidelines, returning your unwanted mattress should be a hassle-free process. Just be sure to do your research ahead of time so you know what to expect!

Mattress Firm Cancellation Policy

If you’ve ever shopped for a mattress, you know that there are a ton of options out there. But with so many choices comes the inevitable pressure of making a decision – and once you finally do, you’re often left wondering if you made the right choice. If you end up not being satisfied with your purchase from Mattress Firm, don’t worry – our cancellation policy is designed to give you peace of mind and help ensure that you’re happy with your new mattress.

Here’s how it works: if for any reason you’re not satisfied with your purchase within the first 120 days, simply contact us to arrange a return or exchange. We’ll even cover the cost of shipping and handling for exchanges. And if you decide to return your mattress within the first 30 days, we’ll give you a full refund – no questions asked.

We want nothing more than for our customers to be happy with their purchase, and our cancellation policy is just one way that we try to make that happen. So if you find yourself not loving your new mattress, don’t hesitate to reach out – we’ll be more than happy to help however we can.

Mattress Firm Return After 120 Days

It’s no secret that buying a mattress is a big investment. And like any other major purchase, you want to be sure you’re making the right decision for your needs. That’s why Mattress Firm offers a 120-day comfort guarantee.

If you’re not happy with your mattress within the first 120 days, we’ll gladly exchange it for another one that better suits your sleep style. Here’s how it works: If you’re not satisfied with your Mattress Firm purchase within 120 days of delivery, simply call our customer service team at 1-800-MAT-FIRM and they will help facilitate an exchange for another mattress of equal or lesser value. All exchanges must be made within 30 days of the original delivery date and are subject to a $149 processing and delivery fee as well as any price difference between the two mattresses.

Returns after 120 days are handled on a case by case basis and may be subject to a restocking fee. We want you to love your new mattress and feel confident about your purchase, which is why we offer this comfort guarantee. So if you’re not completely satisfied, don’t hesitate to give us a call so we can help make things right.


If you’ve purchased a mattress from Mattress Firm and are not satisfied with it, you can return it within 120 days for a full refund. The process is simple: just call customer service or bring the mattress back to the store, and they will issue a refund to your original form of payment. There may be a small restocking fee depending on the reason for the return, but otherwise, you should receive your money back without any issues.

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